Troubleshoot IP configuration 1 with Testout

 

DeviceIP Address
CorpServer192.168.0.10
ITAdmin192.168.0.31
Office2192.168.0.34
ns1.nethost.net
(ISP)
198.28.2.254

  1. From the Office2 computer, use the ping and ipconfig commands to test connectivity and gather information.
    1. Right-click Start and select Windows PowerShell.
    2. From the PowerShell prompt, type ping IP_address and press Enter.
    3. Repeat steps 1b to ping the remaining computers.
    4. From the top right, select Answer Questions.
    5. Answer Question 1.
    6. From the PowerShell prompt, type ipconfig /all and press Enter.
      Notice that DHCP Enabled is set to Yes, meaning the IP information is obtained from a DHCP server.
    7. Answer Question 2.
  2. From the ITAdmin computer, use the ping and ipconfig commands to test connectivity and gather information.
    1. From the top left, select Floor 1 Overview.
    2. Under ITAdmin Office, select ITAdmin.
    3. Right-click Start and select Windows PowerShell.
    4. From the PowerShell prompt, type ping IP_address and press Enter.
    5. Repeat steps 2d to ping the remaining computers.
    6. Answer Question 3.
    7. From the PowerShell prompt, type ipconfig /all and press Enter.
      Notice that DHCP Enabled is set to Yes, meaning the IP information is obtained from a DHCP server.
    8. Answer Question 4.
    9. Minimize the Lab Questions dialog.
  3. From the CorpServer computer, use the ping and ipconfig commands to test connectivity and gather information.
    1. From the top left, select Floor 1 Overview.
    2. Under Networking Closet, select CorpServer.
    3. Right-click Start and select Windows PowerShell.
    4. From the PowerShell prompt, type ping Office2 and press Enter.
    5. From the PowerShell prompt, type ping 198.28.2.254 and press Enter.
      Notice that this computer can get to the internet.
    6. From the PowerShell prompt, type ipconfig and press Enter.
    7. From the top right, select Answer Questions.
    8. Answer Question 5.
      Since Office2 and ITAdmin obtain their IP addresses from a DHCP server and their default gateway is different from CorpServer (which can access the internet), the problem is most likely related to the IP configuration for the network.
    9. Close PowerShell.
  4. Access the CorpDHCP server.
    1. From Hyper-V Manager, select CORPSERVER.
    2. Maximize the window for better viewing.
    3. Double-click CorpDHCP to connect to the server.
  5. From the CorpDHCP server, use the DHCP console to reconfigure the settings for the DHCP scope.
    1. From Server Manager's menu bar, select Tools > DHCP to start the DHCP console.
    2. Expand and select CorpDHCP > IPv4 > Scope [192.168.0.1] Subnet1 > Scope Options.
    3. Right-click Scope Options and then select Configure Options.
    4. Select the 003 Router option.
    5. In the bottom pane, select 192.168.0.4 and then select Remove.
    6. In the IP address field (the default gateway address), change the address listed to 192.168.0.5 then select Add.
    7. Select OK to apply the change.
  6. Verify that the ITAdmin and Office2 computers can access the internet.
    1. From the top left, select Floor 1 Overview.
    2. Under IT Administration, select ITAdmin.
    3. From the PowerShell prompt, type ipconfig /renew.
      This will request the new IP address information from the DHCP server and reconfigure the settings for the Ethernet connection.
    4. Enter ipconfig /all to check the Ethernet configuration.
      Notice that the default gateway 192.168.0.5 is now correctly configured.
    5. At the PowerShell prompt, type ping 198.28.2.254 (the ISP) and then press Enter.
    6. From the top left, select Floor 1 Overview.
    7. Under Office2, select Office2.
    8. Repeat steps 6c-6e to fix the problem for the second workstation.
    9. Select Score Lab.

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